faq

  • Updated July 18, 2024

    If you can no longer make it to class please remove yourself from the waitlist as soon as possible. If it is 4 hours PRIOR to the start of the waitlisted class you WILL NOT be given an opportunity when you are moved into the class to decline the spot in class.You will immediately be moved into the class and charged and NO REFUND WILL BE PROVIDED.

    1. You will be not charged (class credits or credit card on file) for this waitlisted class until you are notified ONLY by email that you made into the class. Each in-studio class has a waitlist capacity of 4 spots.

    2. The system does confirms you have an available credit to use or a credit card on file to charge at the time of waitlist sign up, but does not use the credit or charge the credit card on file until you are placed into the class.

    3. If you have an available credit to use the system will prompt selecting a Payment Method. You must select use Membership to utilize your available credits. If you do not select “Membership” or a credit is not available when you are placed into the class the system will charge the credit card on file the current class price.

    4. If you can no longer make it to class please remove yourself from the waitlist as soon as possible. You WILL NOT be given an opportunity when you are moved into the class to decline the spot in class.

    5. Signing up for the waitlist it is like signing up for spot in the class and you are agreeing to our normal class cancelation policy and agreeing to attend class if a spot opens up.

    6. You could potentially be AUTOMATICALLY moved into a class from the moment of waitlist signup up to 4 hours before the start of the class.

    7. If it is within 4 hours of the start of class and a spot in the class becomes available, the system will send will automatically send an text message (if no phone number is on file you will be contacted via email) to everyone who is on the waitlist saying “a spot opened up in class. Reply: "1" to join (you will receive confirmation), "9" to cancel your spot. - Pole Pressure DC“ The first person to respond to the message accepting their spot will be booked into the class.

    8. Reminder about our EARLY CANCELLATION POLICY: You can early cancel your attendance out of any in-studio class (instruction based and/or open practice) 18 hours prior to the start time and receive an automatic refund of the class credit back to your Pole Pressure account for later use. Please be mindful of the class credit expiration date. Pass extensions will not be honored for any reason.

    9. Reminder about our LATE CANCELLATION POLICY: If you cancel your attendance (even if you are canceling as a result of being added from the waitlist) within 18 hours of any in-studio class (instruction based and/or open practice) or attempt to enter after the start time you will forfeit the class credit and marked as a late cancel. As a result of late cancellation, the class credit WILL NOT be refunded, returned, credited, and/or saved for later use.

    If you have any questions on our waitlist policy please call/text 202.998.4858 or respond to this email. Thank you.

  • EARLY CANCEL: You can early cancel your attendance out of any in-studio class (instruction based and/or open practice) 18 hours prior to the start time and receive an automatic refund of the class credit back to your Pole Pressure account for later use. Please be mindful of the class credit expiration date. Pass extensions will not be honored for any reason.

    LATE CANCEL: If you cancel your attendance within 18 hours of any in-studio class (instruction based and/or open practice) or attempt to enter after the start time you will forfeit the class credit and marked as a late cancel. As a result of late cancellation, the class credit WILL NOT be refunded, returned, credited, and/or saved for later use.

  • No refunds or rescheduling. If you are late for your private event, that is totally fine! However your booking time will not be lengthened due to lateness

  • EARLY CANCEL: You can early cancel your attendance out of any live-stream/virtual class 1 hour prior to the start time and receive an automatic refund of the class credit back to your Pole Pressure account for later use. Please be mindful of the class credit expiration date. Pass extensions will not be honored for any reason.

    LATE CANCEL: If you cancel your attendance to any live-stream/virtual class within 1 hour or attempt to enter after the start time you will forfeit the class credit and marked as a late cancel. As a result of late cancellation, the class credit WILL NOT be refunded, returned, credited, and/or saved for later use.

  • Our workshops offer a one-time, unique experience. As such, cancellations, rebookings, and refunds are not permitted.

  • We’re located at 1322 14th St NW Washington, DC 20005. Directly above Popeye's Chicken. If you are facing Popeye’s look for the glass door immediately to the right, that’s US! We’re on the 2nd floor.

  • The closest metro is McPherson Square Metro (blue, orange, silver lines).

  • The studio opens up 15 minutes prior to the start of each in-studio class (instruction based and open practice)

  • Late Arrivals to classes and open practices are NOT Allowed. We DO NOT PROVIDE A GRACE PERIOD. If you arrive at the studio door and it is LOCKED (the studio only opens up 15 minutes before the start of each class) that means you are LATE (even by 1 minute) and the class/open practice has already started. Unfortunately, you will NOT be allowed into class! No exceptions! For private events (lessons, rentals, classes, and parties) you can arrive anytime during your booking time. However your booking time will not be extended if you are running late.

    This policy is in place to ensure the best experience and safety for everyone. Here’s why it’s important:

    1. Warm-Up: The initial warm-up is crucial to prepare your body for the workout, helping to prevent injuries.

    2. Disruption-Free Environment: Arriving late can disrupt the class and affect the focus and flow for both the instructor and fellow participants.

    3. Safety: Missing important instructions or demonstrations can increase the risk of performing exercises incorrectly and getting injured. Additionally, we lock the door once the class starts to ensure that only those who are registered for the class are in the studio, keeping out unwelcomed guests and enhancing everyone’s safety.

    4. Respect for Everyone’s Time: Starting and ending the class on time shows respect for everyone’s schedule, including the instructor’s and other participants’.

    We appreciate your understanding and cooperation in adhering to this policy. Please ensure you arrive on time to enjoy the full benefits of the class.

  • If you’re traveling to our studio by car, PLEASE allow extra time to search for parking. There is LIMITED street, lot, and garage parking surrounding the studio. We understand that parking in DC can be frustrating however if you arrive late even by one minute as a result of your inability to find parking, your class reservation will be canceled (cancellation not applicable to studio rentals, private lessons, classes, and/or parties - however, your booking time WILL NOT BE EXTENDED). We’re fortunate to be surrounded by some of the best restaurants in the city so you will find that parking spaces are always opening up very close to the studio. Keep circling the area between 13th/15th St NW and Rhode Island Ave/Massachusetts Ave NW to find parking.

  • A positive attitude and a mindset that you'll leave the studio feeling stronger, healthier, and amazing. We have mats, blocks, straps and limited other yoga accessories to use during class. But feel free to bring your own. Water is for sale at the studio.

    Whatever you feel comfortable in! Shorts are encouraged for pole classes. Feel free to bring a pair of leggings, knee socks, and/or knee pads for floorwork in our pole classes. Attending an aerial class wear leggings and long sleeve shirts; shorts are NOT recommended for this class. You should NOT wear ANY lotion on your hands and legs the day of your pole class. Sweating will release the lotion back to the surface, and you will be sliding off the pole. Normally we dance barefoot, but feel free to wear heels (must have an ankle strap). Leggings are encouraged for all other classes (deep stretch). Attending a private class/party Feel free to be creative; wear costumes, coordinating outfits. Just be comfortable!

  • We have 10 poles and 7 Lyra hoops

  • Anyone aged 13 (must be able to attend class without a chaperone) and older can take any class on our schedule.

  • Our classes (instruction based and private classes/parties) are fitness workouts so some aspects of the workout will be challenging, but pole is for EVERYBODY! For in studio instruction classes please refer to our class levels to confirm you are taking the correct class level. For our private party/class are specifically designed for each group and the instruction level can be modified to any fitness level.

  • Yes, but ONLY with the Private Party option. Feel free to bring food, drinks, and/or decorations for your party. We will provide a table. No alcohol (wine/champagne are allowed) can be brought into the studio and guests are not to arrive intoxicated. If your party arrives with alcohol or appears to be intoxicated, the party will not be permitted into the studio. No refunds /exchanges /transfers /no exception. There are a TON of amazing bars and restaurants within steps of the studio so you can turn up AFTER your party.

  • For our in studio classes (instruction based and open practice) observers are not allow. For our private classes and parties yes observers are allowed, however anyone who is present in the room while instruction is occurring will be counted towards your total class numbers.

  • Sexiness is a by product of confidence. We will teach you movements that will build your confidence which will allow your inner sexiness to shine through.

  • All sales are final and non-refundable. Prices and services are subject to change without notification. Class packs and memberships can not be shared or transferred among clients. Please note the expiration date of your purchase. Expiration date extension requests will not be honored. Any local, state, and/or federal mandates (i.e. masks and vaccine requirements) that are levied upon this business will be communicated to clients as soon as possible. If a client is unable or unwilling to comply with the mandate no refund will be provided. However equivalent services will be offered and a reasonable (no longer than 6 months beyond initial expiration date) extension of services will be honored. If a client is not able to use their services within the reasonable extension period the client will forfeit their passes.

  • After you have purchased your new client deals continue to take in-studio classes for $37 or open practice classes for $32.

  • Yes!

    New Clients Deals: 40 days after the date of purchase.

    3 Class Pack: 60 days after the date of purchase.

    10 Class Pack: 90 Days after the date of purchase.

    Membership Classes: No expiration date as long as the membership stays active.

    Check out our pricing page to see specific information on each pricing option.

  • Continue to take in-studio classes for $35 or open practice classes for $30.

  • Membership has privileges! Members (Ultimate, Ultimate Plus, Summer Solstice and Black Friday 72 class packs) can sign up 24 hours earlier than the public.

    On the 22nd of each month @ 8am clients who are members can sign sign up early for the upcoming month schedule.

    On the 23rd of each month @ 8am the schedule opens up to the public for the upcoming month schedule.

  • Yes please review our membership contract terms & conditions.

  • Memberships can be cancelled online by logging into your account, under “My Memberships” after initial term is satisfied (refer to Membership Terms and Conditions). Cancellation requests can also be submitted via email to info@polepressure.com. Cancellation requests are NOT accepted by any other communication channels.

  • NO INSTRUCTION WILL BE PROVIDED. This is a self-guided class in our Open Practice area (ceiling height 10 ft). The studio will only have 1 Lyra and 2 poles set up (please select your spot for practice), mats, and blocks available to train on. During open practice, there is no formal instruction. Use this time to develop and fine-tune your own practice.

    IMPORTANT OPEN PRACTICE NOTE #1: Confirm you are selecting the correct spot (Pole 1, Pole 2, or Lyra 1) when you sign up. Inaccurate spot selection at the time of sign up is not grounds for open practice rebooking or early cancellation. Confirm your spot selection AGAIN prior to confirming your reservation.

    IMPORTANT OPEN PRACTICE NOTE #2: The instructor will be leading a class in the main pole room and will NOT be able to assist you during your open practice. You MUST request any set up assistance PRIOR to the beginning of open practice.

    IMPORTANT OPEN PRACTICE NOTE #3: We will not remove and/or switch out (i.e spansets and/or Lyras) ANY equipment that is currently set up in the Open Practice area.

  • If you are NEW to Pole Pressure we ALWAYS recommend starting with our beginner classes. However, if you have prior experience please review our class levels to determine where you should start!

  • No problem. Our classes teach an equal balance of conditioning drills and techniques that will allow you to build that amazing upper body strength in no time.

  • Keep coming to class! Your grip strength will improve with continued practice. However if you feel like you need some assistance we have several types of grip aids for sale in the studio.

  • We only use high quality studio grade aerial equipment (pole and hoop) that are designed for everyone of all ages, sizes, shapes and levels. The poles we use in the studio are X-Pole and Lupit (use code Pole Pressure to get 5% off on your Lupit purchase).

  • 9 for pole classes, 7 for aerial classes, 5 for deep stretch & flexibility.

  • Yes! Our in-studio classes are released one month at a time, as a result our classes fill up quickly! MEMBERSHIP HAS PRIVILEGES! Our members sign up 24 hours in advance of the public.

    On the 22nd of each month @ 8am clients who are members (Ultimate, Ultimate Plus, Summer Solstice and Black Friday 72 class packs) sign up early for the upcoming month schedule.

    On the 23rd of each month at 8am the schedule opens up to the public for the upcoming month schedule.

  • You can access online classes with one click from your portal at momence.com/login. The zoom link will also be sent to you 1 hour before the event begins.

  • Yes please review our membership contract terms & conditions.